Let the night shift commence!!

Havn't blogged in ages... such is my super dull life...

However, here I am, yet again, working yet ANOTHER night shift with yet more wankery guests calling down with ridiculous requests!!

First Phone Call...

Me: "Welcome to Front Office, S speaking, how can I help?"
Guest: "I've just been down in your bar, and I was told that you don't have a residents bar?"
Me: "That's correct, as the bar is not strictly a hotel bar, it trades under public law, which, in Northern Ireland means that it closes at 1am"
Guest: "Oh, well you have different laws here than we do in England"
Me: "Yes, we do..."
Guest: "So what do I do if I want a drink at this time of the morning then?"
Me: "Well.... as I said, all of the public bars in Belfast close at 1am, so unless you have alcohol with you, I'm afraid I don't know where you would find a drink at this time of the morning..."
Guest: "What about a residents bar?"
Me: "Well you'd have to be resident of the hotel in order to use the bar"
Guest: "But I am a resident......"
Me: "Yes, but as the bar staff and I have explained, we don't have a residents bar"
Guest: "So you won't find me a drink now?"
Me: "Unfortunately, as I have explained, off licences close at 11 and public bars close at 1am"
Guest: "Right, ok then..."
Me: "Very sorry about that..."
Guest: "It's fine... I just won't stay here again then..."
Me: "No Problem.... " :D

Like... come on... are you really that desperate for a drink!? Jeez!!

Second Caller...

Me: "Welcome to Front Office, S speaking, How Can I help?"
Guest: "We've just tried to use the vending machine on the third floor and it's not accepting our money...."
Me: "Oh I'm very sorry about that, unfortunately the machines are not owned or regulated by the hotel, so I am unable to fix the machine, has it returned the coins?"
Guest: "Well... yes, but I want coke... can you go to the shop and get us some?"
Me: "No, unfortunately I am unable to do that, however there are other vending machines located in the same place on each of the floors..."
Guest: "Well we don't want to go and get it now, go you and get it and bring it to my room"
Me: "Unfortunately I am unable to do that for you as I am by myself at the moment"
Guest: "Well then how are we supposed to get our cokes?"
Me: "As I have explained, there are vending machines located on each of the floors, I'm afraid at 2am in the morning, that is all I am able to advise of..."
Guest: "Will we be safe enough to go to one of the other floors?"
Me: "Yes, I'm sure you will be fine... non-guests are not allowed into the hotel after 11pm and all of the corridors are monitored by CCTV..."
Guest: "Fine...."
** Guest hangs up**

Seriously... have you ever heard the likes of it? Obviously I have some serious alcoholics and insomniacs staying in the hotel this week as they just won't go to bed and keep coming downstairs and going for a smoke, I feel like I'm babysitting a bunch of big alcoholic, chain smoking babies!

Alas, enough of rant...

Till next time...

Sx

Night Shifts and Drunk People

Okay, so it's official!!

I hate working night shift, not that that was any big secret in the first place, but ESPECIALLY on the weekends.... me dealing with drunk people, when I'm not drunk but I am sleepy, NOT a good mix at all... lol

To make matters worse, I have do it all again tonight and tomorrow night... not happy about it at all... Hen parties are usually fun when I'm checking them in, and they're only starting to get drunk, but at 4am when they're landing back in drips and drabs looking for kebabs and alcohol, it's like "NO I do make kebabs" and "NO we do not have a residents bar" DAMN IT!!....

Think I need a wealthy person to come and sweep me away and tell me that I don't need to pretend to be nice to these drunken people anymore, to live a lovely life on the front of a yaucht sipping cosmos and tanning myself... haha...

Then I wake up and realise it's time to go back to work! lol...

Not fair, not fair, not fair!